{"id":470,"date":"2026-09-24T08:35:13","date_gmt":"2026-09-24T06:35:13","guid":{"rendered":"https:\/\/electrispot.com\/?page_id=470"},"modified":"2026-10-23T13:34:02","modified_gmt":"2026-10-23T11:34:02","slug":"maintenance-support","status":"publish","type":"page","link":"https:\/\/electrispot.com\/en\/maintenance-support\/","title":{"rendered":"Maintenance and support"},"content":{"rendered":"\n<div class=\"mt-landing\">\n<section class=\"ec-hero\">\n<div class=\"ec-container\">\n<p class=\"gb-text ec-eyebrow\">MAINTENANCE AND SUPPORT<\/p>\n\n\n<h1 class=\"gb-text\">Keeping your installations working properly<\/h1>\n\n\n<p class=\"gb-text ec-lead\">We inspect, diagnose and monitor installations to keep them operating safely, efficiently and reliably.<\/p>\n\n\n<div class=\"ec-actions\">\n<a class=\"gb-text ec-button\" href=\"https:\/\/electrispot.com\/en\/contact\/\">Need technical support?<\/a>\n\n\n<a class=\"gb-text ec-button ec-secondary\" href=\"#serveis\">Explore our services<\/a>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section id=\"serveis\" class=\"ec-section \">\n<div class=\"ec-container\">\n<h2 class=\"gb-text\">Support for different installations<\/h2>\n\n\n<div class=\"mt-coverage\">\n<div>\n<h3 class=\"gb-text\">Electric vehicle charging<\/h3>\n\n\n<p class=\"gb-text\">Inspections, diagnosis, configuration and troubleshooting for EV chargers.<\/p>\n\n<\/div>\n\n\n<div>\n<h3 class=\"gb-text\">Heating and cooling<\/h3>\n\n\n<p class=\"gb-text\">Checks, adjustments and support for heating and cooling systems.<\/p>\n\n<\/div>\n\n\n<div>\n<h3 class=\"gb-text\">Air source heat pumps<\/h3>\n\n\n<p class=\"gb-text\">Monitoring and checking equipment and installation operation.<\/p>\n\n<\/div>\n\n\n<div>\n<h3 class=\"gb-text\">Batteries<\/h3>\n\n\n<p class=\"gb-text\">System checks, configuration and diagnosis according to the installed solution.<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section id=\"preventiu\" class=\"ec-section mt-soft\">\n<div class=\"ec-container\">\n<h2 class=\"gb-text\">Preventing issues before they affect operation<\/h2>\n\n\n<div class=\"mt-split\">\n<p class=\"gb-text ec-lead\">Preventive checks help identify issues that need attention or adjustment before they affect the installation\u2019s operation.<\/p>\n\n\n<dl>\n<div>\n<dt>Equipment condition<\/dt>\n\n\n<dd>Visual inspection of equipment and connections.<\/dd>\n\n<\/div>\n\n\n<div>\n<dt>Configuration<\/dt>\n\n\n<dd>Checking settings against the installation requirements.<\/dd>\n\n<\/div>\n\n\n<div>\n<dt>Overall operation<\/dt>\n\n\n<dd>Assessment of system operation and ongoing support requirements.<\/dd>\n\n<\/div>\n\n<\/dl>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section id=\"diagnosi\" class=\"ec-section \">\n<div class=\"ec-container\">\n<h2 class=\"gb-text\">Diagnosis and troubleshooting<\/h2>\n\n\n<p class=\"gb-text ec-lead\">We assess the issue and the conditions in which it occurs to guide our checks.<\/p>\n\n\n<div class=\"mt-diagnosis\">\n<div>\n<h3 class=\"gb-text\">Assess<\/h3>\n\n\n<p class=\"gb-text\">We review the reported problem and equipment configuration.<\/p>\n\n<\/div>\n\n\n<div>\n<h3 class=\"gb-text\">Check<\/h3>\n\n\n<p class=\"gb-text\">We carry out checks to identify the source of the issue.<\/p>\n\n<\/div>\n\n\n<div>\n<h3 class=\"gb-text\">Propose the work required<\/h3>\n\n\n<p class=\"gb-text\">We specify the adjustments or work required based on the diagnosis.<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section id=\"comprovacions\" class=\"ec-section mt-pale\">\n<div class=\"ec-container\">\n<h2 class=\"gb-text\">Checking the installation, not just the equipment<\/h2>\n\n\n<div class=\"mt-split\">\n<p class=\"gb-text\">Depending on the installation, diagnosis may involve checking components that work with the equipment. This allows the complete system to be assessed.<\/p>\n\n\n<ul class=\"mt-checks\">\n<li class=\"gb-text\">Protective devices and power supply.<\/li>\n\n\n<li class=\"gb-text\">Configuration and communications.<\/li>\n\n\n<li class=\"gb-text\">Power management, where part of the system.<\/li>\n\n\n<li class=\"gb-text\">Overall installation operation.<\/li>\n\n<\/ul>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section id=\"equip\" class=\"ec-section mt-team\">\n<div class=\"ec-container\">\n<h2 class=\"gb-text\">Support from our own team<\/h2>\n\n\n<p class=\"gb-text ec-lead\">Our technical team understands the installations we carry out and can provide ongoing checks, diagnosis and adjustments.<\/p>\n\n<\/div>\n\n<\/section>\n\n\n<section id=\"seguiment\" class=\"ec-section \">\n<div class=\"ec-container\">\n<h2 class=\"gb-text\">Support continues after commissioning<\/h2>\n\n\n<div class=\"mt-split\">\n<p class=\"gb-text\">Maintenance and technical support provide ongoing oversight throughout the installation\u2019s use, checking operation and identifying necessary adjustments.<\/p>\n\n\n<p class=\"gb-text\">If your requirements change, we assess how the installation can develop and what modifications may be appropriate. For existing chargers, Electrispot\u2019s physical and technical maintenance can be complemented by <a href=\"https:\/\/plugnetic.cat\/connectar-carregadors-monta\/\" target=\"_blank\" rel=\"noopener\">Plugnetic\u2019s Monta connection and management services (in Catalan)<\/a>, a trading brand of the same company. Equipment compatibility must be checked and the agreed service features specified.<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section id=\"destinataris\" class=\"ec-section mt-audience-section\">\n<div class=\"ec-container\">\n<h2 class=\"gb-text\">Support for homeowners, businesses and local authorities<\/h2>\n\n\n<ul class=\"mt-audience\">\n<li class=\"gb-text\">Homes<\/li>\n\n\n<li class=\"gb-text\">Apartment buildings<\/li>\n\n\n<li class=\"gb-text\">Businesses<\/li>\n\n\n<li class=\"gb-text\">Fleets<\/li>\n\n\n<li class=\"gb-text\">Local authorities<\/li>\n\n<\/ul>\n\n<\/div>\n\n<\/section>\n\n\n<section id=\"preguntes\" class=\"ec-section \">\n<div class=\"ec-container\">\n<h2 class=\"gb-text\">Questions about maintenance and technical support<\/h2>\n\n\n<div class=\"ec-faq\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Do you maintain EV chargers?<\/summary>\n\n<p class=\"gb-text\">Yes. We provide inspections, diagnosis, configuration and support tailored to the equipment and installation.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Do you also maintain heating, cooling and air source heat pump systems?<\/summary>\n\n<p class=\"gb-text\">Yes. We provide checks, adjustments and ongoing support according to each installation\u2019s requirements.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can you inspect an installation carried out by another installer?<\/summary>\n\n<p class=\"gb-text\">We can assess the situation. Before confirming any work, we need to review the equipment, installation condition and available information.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How often should an installation be checked?<\/summary>\n\n<p class=\"gb-text\">It depends on the equipment, usage and installation conditions. Inspection intervals must be determined for each case.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can you diagnose configuration issues?<\/summary>\n\n<p class=\"gb-text\">We can review configuration and carry out checks to assess whether it is related to the issue. Available interventions depend on the installed solution.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Do you offer preventive maintenance?<\/summary>\n\n<p class=\"gb-text\">Yes. We check equipment and installation condition and operation to identify any checks or adjustments required.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can you inspect power management systems?<\/summary>\n\n<p class=\"gb-text\">We can assess their configuration and operation where they form part of the installation. The scope depends on the equipment and system used.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Do you also support battery systems?<\/summary>\n\n<p class=\"gb-text\">Yes. We provide checks, configuration reviews and diagnosis of battery systems according to the installed solution.<\/p>\n\n<\/details>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section id=\"contacte\" class=\"ec-section ec-closing\">\n<div class=\"ec-container\">\n<h2 class=\"gb-text\">Does your installation need checking?<\/h2>\n\n\n<p class=\"gb-text\">Tell us about the issue and we\u2019ll assess the most suitable way to help.<\/p>\n\n\n<a class=\"gb-text ec-button\" href=\"https:\/\/electrispot.com\/en\/contact\/\">Contact us<\/a>\n\n<\/div>\n\n<\/section>\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>MAINTENANCE AND SUPPORT Keeping your installations working properly We inspect, diagnose and monitor installations to keep them operating safely, efficiently and reliably. Need technical support? Explore our services Support for different installations Electric vehicle charging Inspections, diagnosis, configuration and troubleshooting for EV chargers. Heating and cooling Checks, adjustments and support for heating and cooling systems. &#8230; <a title=\"Maintenance and support\" class=\"read-more\" href=\"https:\/\/electrispot.com\/en\/maintenance-support\/\" aria-label=\"Read more about Maintenance and support\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-470","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/electrispot.com\/en\/wp-json\/wp\/v2\/pages\/470","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/electrispot.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/electrispot.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/electrispot.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/electrispot.com\/en\/wp-json\/wp\/v2\/comments?post=470"}],"version-history":[{"count":1,"href":"https:\/\/electrispot.com\/en\/wp-json\/wp\/v2\/pages\/470\/revisions"}],"predecessor-version":[{"id":488,"href":"https:\/\/electrispot.com\/en\/wp-json\/wp\/v2\/pages\/470\/revisions\/488"}],"wp:attachment":[{"href":"https:\/\/electrispot.com\/en\/wp-json\/wp\/v2\/media?parent=470"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}